March 13, 2020
We are also planning ahead should we have to temporarily close our physical office and conduct business remotely to provide services without interruption.
As of today, we are still conducting business as usual in our physical office location in Manchester, New Hampshire. Though we do not have any employees who have tested positive for the virus, their safety, and yours, is our top priority. As such, we are currently taking some immediate preventative measures to ensure we do our part as a responsible corporate citizen to try to minimize or contain the spread of the virus.
Some of the immediate precautions include:
Business Continuity Measures:
If the need to close our physical location arises, we are prepared to conduct all business services remotely. Our internal Emergency Management Team has met, reviewed the Business Continuity Plan in place and enhanced our contingencies to make certain that we can be fully operational regardless of an office evacuation, if necessary.
Management is working with our teams to make sure that staff has the proper access to technology, business applications and files. In the case that some of our team members become ill, we also have redundancies and contingencies in place to make sure that other team members or managers can step in and provide continued services.
We are committed to delivering our services and support to clients without interruption. We are confident that we have taken the right steps to ensure the processes, policies and infrastructure are in place to continue with off-site business services and support for an extended duration, if needed.
Thank you for your attention to this matter that continues to unfold and change daily. We are prepared, not panicked, and ready to assist our clients in any way necessary. Should you have any questions or concerns, please reach out to me, Amanda, Vickie or Paul directly.